/Customer Care
Terms and conditions on how to Order
Step 1
Click on the page - [ORDER FORM]
Take several minutes in filling the form and
uploading your logos. Images are not to exceed 3mb and (SUBMIT)
Step 2 Design
We will carefully use the infomation sent by you in order to design your awesome coachboard. We will send you a draft design image by email.
Step 3
Approval
Once you are satisfied with your new design you are ready to proceed with your order.
Step 4
Click on the page - [OUR STORE]
Proceed with ordering of products.
Step 5
Go to -[CHECK-OUT) Basket
We accept payments of the following Credit card payments:
* MASTERCARD
* VISA
* VISA/DEBIT
* MAESTRO
* AMERICAN EXPRESS
Step 6 Delivery
Once payment has been received, the expectancy time frame delivery of your product(s) will depend on your
country's zone location.
Zone 1 - IBERIAN PENINSULAR
Gibraltar/Portugal/Spain & Andorra.
5 -7 working days
Zone 2 Rest of Europe
7-14 working days
Zone 3 Rest of the World
10-24 working days
Customer DATA Protection
At Coachboards we do not share any of our customers personal information or billing details with any third parties. Coachboards billing partners will only use the most current encryption technology when transmitting payment information in order to provide the maximum protection available.
Place of jurisdiction
Coachboards is based in Gibraltar and are obliged to Gibraltar jurisdiction laws.
Legal Notice information
COACHBOARDS Jason McMahon 1216 Oleander Court, Sir William Jackson Grove. Gibraltar, GX111AA Work : +35058009363 or Mobile : +34 603531642
Email List
Retention of Goods
Please note that we comply by European Union laws and regulations and our customers are guaranteed to a term of revocation of at least 14 days.
Damaged goods and Complaints Form
We are sorry your coach board arrived to you damaged. Please take a couple of minutes by filling the form below and we will review your request as soon as possible.
Customer Satisfaction
We thrive in providing you with what we beleive is the best coachboards that suits your needs. Your customer satistsfaction is our number one priority. Please use our form explaining your quality dislike or missprint on your personalisd coachboard. We will carefully
study your petition and if needed we will proceed by redoing your order free of charge.
Reclamation on poor quality or misprint must be claimed no latr than 5 working days after product has been received.
Failure of deliveru
Failure of delivery will automaticall result in the refunding of your paymnet. This will be made back using the same payment method when the order was initially placed. Your are expected to receive your refund transaction by no later than 5 working days.